Privacy policy
Last updated: October 7, 2026
Jillian Ray LLC (“Jillian Ray”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our store.
Jillian Ray LLC (“Jillian Ray”) operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Jillian Ray is powered by Shopify, which enables us to provide the Services to you.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Financial information, including payment information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information, including your username, password, preferences, and settings.
- Transaction information, including items you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as past transactions.
- Communications with us, including information you provide when contacting us with a question or customer support request.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with personal information.
- Automatically through the Services, including from your device when you use our website and through cookies and similar technologies.
- From service providers that help us provide technology or other services and process personal information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, send account and order notifications, process purchases, returns, exchanges, or other transactions, manage customer accounts, arrange shipping, facilitate eligible returns and exchanges, enable reviews, and improve your shopping experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing or promotional communications by email, text message, or other permitted methods and showing advertisements for products or services.
Where required, marketing communications are sent according to your preferences and applicable law. You may unsubscribe from promotional emails using the unsubscribe option included in those emails.
Security and Fraud Prevention
We use personal information to provide a secure shopping experience and to detect, investigate, or respond to potentially fraudulent, illegal, unsafe, or malicious activity.
If you create an account, you are responsible for keeping your account credentials secure. You should not share passwords or other account access information with others.
Communicating With You
We use your personal information to provide customer support, respond to questions or concerns, communicate about your orders, and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws, respond to valid legal processes or government requests, resolve disputes, participate in legal proceedings, and enforce or investigate potential violations of our terms and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy.
This may include:
- Shopify and service providers that assist with payment processing, analytics, customer support, cloud storage, order fulfillment, shipping, technology, and other business operations.
- Business and marketing partners that assist with marketing or advertising.
- Third parties when you direct, request, or consent to the disclosure, such as when information must be provided to fulfill or ship an order.
- Affiliates or entities within our corporate group, if applicable.
- Parties involved in a business transaction, such as a merger or acquisition.
- Government agencies, courts, or other parties when disclosure is required by applicable law or valid legal process.
- Parties necessary to protect or defend the Services, our rights, or the rights and safety of customers or others.
Depending on where you live, you may have the right to opt out of certain sharing of personal information for targeted advertising. You can access our Data Sharing Opt-Out page here .
Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify's services.
Information submitted through our store may be transmitted to and shared with Shopify and service providers that may operate in countries other than where you live.
We may use Shopify features that use information obtained from interactions with our store, other merchants, and Shopify to provide and improve certain services. In these circumstances, Shopify may be responsible for processing certain personal information, including responding to requests relating to Shopify's use of that information.
You can learn more about Shopify's privacy practices through Shopify Consumer Privacy Policy and Shopify Privacy Portal Link.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not controlled by us, you should review that website's privacy and security policies and terms.
We are not responsible for the privacy or security practices of third-party websites or platforms.
Information you share publicly or semi-publicly through third-party platforms, including social media platforms, may be viewable by other users.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, please contact us using the information below to request deletion where applicable.
We do not knowingly sell or share, as those terms are defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security.
Information sent over the internet may not always be secure while in transit. Please do not send sensitive or confidential information through unsecured communication channels.
How long we retain personal information depends on factors such as whether we need the information to maintain an account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to Access or Know
You may have the right to request access to personal information we maintain about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right of Portability
In certain circumstances, you may have the right to receive a copy of personal information we maintain about you or request that it be transferred to a third party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of certain uses of personal information that applicable law defines as a “sale,” “sharing,” or use for targeted advertising.
Where applicable, these rights can be exercised. You can exercise your rights to opt-out of those uses here.
If you visit our website with a legally recognized Global Privacy Control preference signal enabled, we may treat that signal as an opt-out request where required by applicable law.
Managing Communication Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our emails.
If you unsubscribe from marketing communications, we may still send non-promotional communications, including information about your orders, account, or customer-service requests.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by law.
Where permitted by law, you may designate an authorized agent to submit certain privacy requests on your behalf. We may require proof that you authorized the agent and may also require you to verify your identity directly with us.
Complaints
If you have a complaint about how we process your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to your local data protection authority.
International Transfers
We or our service providers may transfer, store, or process personal information outside the country where you live.
Where required by applicable law, transfers of personal information from the European Economic Area or United Kingdom will rely on recognized transfer mechanisms, such as applicable Standard Contractual Clauses or other legally recognized safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we update this Privacy Policy, we will post the revised version on our website, update the “Last updated” date, and provide any additional notice required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an applicable privacy right, please contact us:
Jillian Ray LLC
Store name: Jillian Ray
Email: jillianraydesigns@gmail.com
Greeley, Colorado